Aon selects JLL to provide Integrated Facilities Management services to its Continental Europe portfolio – EuropaProperty

JLL has announced that its Integrated Facilities Management (IFM) business in EMEA has been awarded a five year contract by Aon, the leading global provider of risk management services, insurance and reinsurance brokerage and human capital consulting, to provide IFM services to its Continental Europe portfolio.

Aon’s Continental Europe portfolio spans 30 countries, 172 buildings and over 2 million sq ft across countries including Belgium; France; Germany; Italy; the Netherlands; Poland; Spain and Switzerland. JLL will provide an integrated service solution including engineering; cleaning; reception and concierge services; mailroom management; waste management; security; vending; catering and onsite facility management.

This is the first time that Aon has embarked on a regional outsourced contract in Continental Europe. JLL’s solution is designed to transform operational delivery and reduce operating costs whilst focusing on service performance and health, safety and sustainability targets.

“We were impressed by JLL’s global network, expertise and client-centric approach to facility management,” said Todd Budgen, Director, UK Property Services at Aon. “Aon prides itself on being a global industry leader which understands the importance of delivering a service tailored to our clients’ unique needs. It was this aligned thinking that made JLL the ideal candidate to whom to award the contract and trust to protect our facilities”.

“This award builds on our existing experience in providing IFM services to Aon in North America and India, demonstrating confidence in JLL’s leading IFM business across Europe, Middle East and Africa,” said Magnus Akerberg, Managing Director, EMEA IFM, JLL. “We very much look forward to working with Aon to support the strategic transformation of their facility management operations across their European portfolio, and are excited to further develop the partnership between JLL and Aon.”