Huawei, the world’s third biggest manufacturer of smart mobile phones, opened its first customer centre in the Czech Republic in Prague’s Národnítřída on May 22. In accordance with its corporate strategy of improving customer service, Huawei is opening similar centres all over Europe. Huawei’s customer centre offers expert consulting and the possibility of trying out most of Huawei’s available devices as well as sales and servicing of smart phones and many additional services.
Huawei is opening its new customer centre on the premises of the Quadrio shopping centre in Prague’s Národnítřída, which will be available to customers and the general public seven days a week.
Visitors can browse and try out a wide range of Huawei devices from smartphones including the latest Huawei P10 and P10 Plus flagship models to smart watches (wearables) and tablets to Huawei accessories. Customers can also purchase all devices, use the services of qualified technicians and consult experts in the centre. The opening of Huawei’s customer centre in Prague along with similar centres all over Europe is part of the company’s customer-oriented strategy.
Anson Zhang, Director of the Consumer Business Group, Huawei Czech, commented on the opening of the centre: “Huawei wants to be as close to the end customers as possible and provide the best services it can. The Quadrio shopping centre in Prague’s Národnítřída offers us an excellent opportunity to do so. Since it is a high footfall location at a metro station, it offers great potential for us to serve the highest possible number of customers.”
Cushman & Wakefield facilitated the lease of Huawei’s first customer centre in the CzechRepublic.
“The numbers of visitors coming to shopping centres are growing constantly, as customers appreciate not only new brands but also a broader range of services on offer,” added Jan Kotrbáček, Partner and the Head of Cushman & Wakefield’s CEE Retail Agency team.